The KP officers are not addressing the issues of the people despite complaints being registered against them.
Lahore (Pakistan Point News – 30th April, 2019) The Prime Minister Secretariat has issued a warning to Khyber Pakhtunkhwa (KP) officers over not resolving the issues of people.
The warning has been issued over complaints received at Pakistan Citizen Portal.
The KP officers are not addressing the issues of the people despite complaints being registered against them.
Upon this inaction, the PM Secretariat has issued a final warning to the institutions to resolve the public complaints.
The Pakistan Citizen Portal has received 604,074 complaints so far, out of which 553,953 complaints had been lodged by Pakistani citizens.
Overseas Pakistanis had filed 47,729 complaints till April 11 while 2,392 complaints were made by the foreigners.
Around 449,025 of these complaints had been redressed. The highest complaint redressal rate was witnessed for Punjab which was 43.87 percent.
Prime Minister Imran Khan has categorically directed the authorities concerned to resolve all the complaints registered at the portals and also find out lawful solution to the problems faced by the foreigners too, besides the local citizens.
The prime minister had launched the portal in October last year to create direct link between the government and people for the resolution of their complaints.
At the World Government Summit held at Dubai in February this year, the portal was listed as the second best government App in the world with Indonesia standing at top and the United States at third slot.
