CFMP Data To Be Used For Comprehensive Planning
Daniyal Sohail Published February 12, 2018 | 09:27 PM
Additional Chief Secretary Punjab Omer Rasul Monday decided to utilise data of Citizen Feedback Monitoring Programme (CFMP) being run by Punjab Information Technology Board (PITB) for comprehensive planning purposes
LAHORE, (UrduPoint / Pakistan Point News - 12th Feb, 2018 ) :Additional Chief Secretary Punjab Omer Rasul Monday decided to utilise data of Citizen Feedback Monitoring Programme (CFMP) being run by Punjab Information Technology board (PITB) for comprehensive planning purposes.
This was decided in a meeting of the experts of PITB under Chairmanship of Additional Chief Secretary Punjab. A special cell comprising experts of PITB would also be established at Punjab Civil Secretariat under the direct supervision of Additional Chief Secretary Punjab decided in the meeting.
The additional chief secretary was told that 21.79 million citizens contacted Citizen Feedback Monitoring Programme on telephone for the services provided by the different departments of Punjab government.
Disciplinary actions against 18,750 government employees were taken on the complaints and unsatisfactory services under Citizen Feedback Monitoring Program (CFMP). It was told that 4,997 employees were served warning, inquires initiated against 2,540 and show cause notices issued to 1,250.
As many as 137 employees were transferred, 106 were punished, 82 were terminated, 41 suspended and five were made OSD in the light of the complaints received through CFMP. It was also told that CFMP was providing 27 types of services to different departments of the Punjab government and collecting feedback from identified citizens who utilize public services.
This feedback was analyzed to identify problem areas and help the officials take evidence based corrective measures. CFMP was providing services to police for Rescue 15, Dolphin Squad, FIRs, Character Certificate, Driving License and PRU Squad, food Department for Bardana distribution & wheat procurement, LDA for building plans approval, transfer request and completion certificate, PDMA for flood relief and NWA IDPs, MDA for town planning, Estate & Land Management, Revenue Department for property registration, Fard, Intiqal, Land Record Management Information System (LRMIS) and Domicile, Health Department for emergency (DHQs, THQs & RHCs), Health Parchi (DHQs/THQs), Indoor Parchi, Outdoor Parchi and Emergency Parchi, Rescue 1122, Punjab WiFi and the Lahore High Court for Copy Branch & Urgent Cell.
It was also informed that as 517 vacancies of different departments have been advertised on Punjab Jobs Portal and more than 30 thousand candidates have applied for jobs after uploading their personal profile.
Chairman Punjab Information Technology Board Dr. Umer Saif also briefed the Additional Chief Secretary Punjab about their new initiatives and programmes. Secretary Archeology Tahir Yousaf, Secretary Implementation & Coordination and officers of the concerned departments attended the meeting.
Related Topics
Recent Stories
PTI to stage nationwide protests against alleged electoral frauds
Senate continues discussion on Presidential address to Joint Sitting of Parliame ..
Masood Khan calls for Pak-US cooperation for regional peace
Interior Minister starts Margalla Trail Patrol for security
Currency Rate In Pakistan - Dollar, Euro, Pound, Riyal Rates On 26 April 2024
Today Gold Rate in Pakistan 26 April 2024
ICC Womens T20 World Cup Qualifier, Match 2: Ireland Women open with Comfortable ..
Robinson, bowlers help New Zealand go 2-1 up against Pakistan
Shahzeb Chachar to hold khuli kachehri on April 26
Heatwave amid Israel's aggression in Gaza brings new misery, disease risk
Tourism must change, mayor says as Venice launches entry fee
Court adjourns Judicial Complex attack case till May 17
More Stories From Technology
-
Punjab CM inaugurates Pakistan’s first Virtual Women Police Station
3 days ago -
Pro Tips: How to Capture Stunning Portraits with the Aura Light Portrait of vivo V30 5G
4 days ago -
Itel celebrates launch of S24—a new brand identity
5 days ago -
Realme C53 Price Slash: High-Tech Meets High Style at New Low Price!
6 days ago -
Take Charge, Live Free: Empower Your Life with Infinix NOTE 40 Series
8 days ago -
PTA Undertakes Consultation with All Pakistan Network Association (APNA) on Proposed Class Value Add ..
8 days ago
-
Vivo V30 5G: The Perfect Blend of Enhanced Photography and Premium Design
9 days ago -
PITB's Regional Plan 9 invites applications for its newly launched incubation centers in Rawalpindi, ..
10 days ago -
Pakistan calls for enhanced information integrity on digital platforms
10 days ago -
Infinix NOTE 40 Series vs. the Competition: Why It Stands Out
11 days ago -
"Unlock Exceptional Value: The New realme Note 50 with Extended Warranty Now Available in Pakistan!� ..
11 days ago -
Google unveils new AI chips, arm-based processor for data centers
17 days ago