Official Corona Helpline On WhatsApp Launched
Mohammad Ali (@ChaudhryMAli88) Published March 31, 2020 | 10:10 PM
ISLAMABAD, (UrduPoint / Pakistan Point News - 31st Mar, 2020 ) :The Ministry of National Health Services, Regulation and Coordination on Tuesday launched the official corona helpline on WhatsApp.
The new service, which is free-to-use, provides a central source of accurate, trustworthy and up-to-date information about Coronavirus (COVID-19) for everyone in Pakistan.
This corona WhatsApp helpline is an automated 'chatbot' service which will allow citizens to get answers to the most common questions about Coronavirus from the ministry of health 24 hours a day.
The service will be available in English, urdu, Punjabi, Pashto, Sindhi, Baluchi, Kashmiri and will provide information on topics such as coronavirus prevention and symptoms, the latest number of cases, and other trustworthy health information.
To use the free Pakistan Government Corona Helpline on WhatsApp, citizens can simply save the number +92-300- 1111166 in phone contacts and then text any word in a WhatsApp message to get started.
A set of menu options is then presented which the user can choose from and then be sent relevant guidance from the ministry of health for further information.
Dr Zafar Mirza, Special Assistant to the Prime Minister of Pakistan on Health commented, "During this challenging time it is vitally important that people get accurate, timely and official answers to questions they have about COVID-19 and its impact on their families and communities.
" "We encourage anyone with questions or concerns to use Coronavirus Hotline on WhatsApp, and to make sure that they only trust health advice from official sources, such as this service. We thank WhatsApp and Facebook for their prompt support and assistance in bringing this service to Pakistan." Matt Idema, COO of WhatsApp said, "At difficult times like these, people use WhatsApp more than ever to connect with and support their friends, family and communities. We are pleased to be able to provide the Pakistan's Ministry of National Health Services with the communications tools to help them respond to citizens' questions about the virus with reliable, timely health advice, in order to keep people safe."The helpline has been built on the WhatsApp business API, in partnership with the Digital Pakistan team and Infobip's global communication platform to provide timely and critical information to people about COVID-19.
A number of health ministries around the world are already running Coronavirus health information lines on WhatsApp, including the World Health Organization, South Africa's Department of Health, Australia, Brazil, and KOMINFO in Indonesia, with more services expected to launch in the coming days and weeks.
Related Topics
Recent Stories
HEC reviews curricula for environmental sciences degree programme
ICC Asia looking forward to an action-packed Asia Cricket Week
Yuvraj Singh named ICC Men’s T20 World Cup 2024 Ambassador
Greece hands Olympic flame to 2024 Paris Games hosts
Two Kyiv hospitals evacuating over feared Russian strikes
World must act on neurotech revolution, say experts
Charles & Catherine's cancer diagnoses
Champions Alcaraz and Sabalenka through in Madrid Open
King Charles to resume some public duties during cancer treatment: palace
US defense chief announces $6 bn in security aid for Ukraine
Heavy rains cause damage to Spezand-Taftan railway track
Woman stabbed in Israel, attacker killed: police
More Stories From Pakistan
-
Saudi ministry warns against fraudulent Hajj schemes; urges vigilance, official channels for booking
6 hours ago -
SC to take up 9 identical petitions regarding judges' letter
6 hours ago -
Woman committed suicide in Pindigheb
6 hours ago -
Teenage girl abducted in Hassanabdal
6 hours ago -
NTDC Super 8 Inter-Departmental Tape Ball Cricket Tournament concludes: GM (HR) team clinches the w ..
6 hours ago -
AJK President calls for overseas Kashmiris' proactive role to expose the Modi government's nefarious ..
6 hours ago
-
AJK-wide campaign begins to vanish black-tinted glasses to all sorts of vehicles
7 hours ago -
Islamabad to be digitalized as pilot project under national digitalization plan: IT Minister
7 hours ago -
HEC reviews curricula for environmental sciences degree programme
7 hours ago -
Heavy rains cause damage to Spezand-Taftan railway track
7 hours ago -
Documentary on life of Jamiluddin Aali screened at embassy
7 hours ago -
"Sindh Theater Festival 2024" commences in Larkana
7 hours ago